FAQ

What is your jewellery made from?

All our pieces are laser cut from 3mm acrylic. If you are ordering a "double-stacked" necklace, it will be 2 layers of acrylic, so 6mm in total!

What are your chains made from?

Our chains are silver or gold plated.

Do you sell wholesale?

We can! Contact us at [email protected]

Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it. If you don't have one, after you click the 'confirm your order' button, look for the link that says 'Don't have a PayPal account?' on the next page. Select that link to pay using a debit or credit card. You will not be required to sign up for a PayPal account at all.

How secure is this store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

What are your prices in my local currency?

We recommend visiting www.xe.com. It's a fantastic site for accurate currency conversions. 

My order hasn't arrived! What should I do?

Orders within the UK should be with you within a week. Outside the UK can take around 2 weeks. If it has been longer than that, contact us as [email protected] and we will sort it out!